1. Information we collect
- Account and contact information, including name, username, email, phone number, address, and marketing preference.
- Order, rental, event, delivery, product, payment-status, inquiry, and customer-service information.
- Technical information such as browser type, device information, approximate location, pages viewed, and security or diagnostic logs.
- Information you voluntarily include in messages, notes, reviews, uploads, or support requests.
2. How we use information
- Create and manage customer accounts.
- Prepare quotes, check availability, process rentals and purchases, coordinate delivery, and provide order updates.
- Respond to inquiries, prevent fraud, maintain safety records, and improve products and services.
- Send promotional email only when consent has been provided; consent is optional and may be withdrawn.
- Meet legal, accounting, tax, security, and recordkeeping obligations.
3. Payments and passwords
Payment card details may be handled directly by a payment provider rather than stored by R.E.Y. FUN. Customer and staff passwords are protected in the account system and are not placed in ordinary business spreadsheets. Never send a password or complete payment-card number by email or contact form.
4. When information is shared
We may share only the information reasonably needed with hosting, database, payment, email, analytics, shipping, delivery, insurance, professional, or customer-support providers that help operate the business. We may also disclose information when required by law, to protect customers or equipment, to investigate fraud or safety incidents, or as part of a legitimate business transfer. We do not sell personal information for money.
5. Cookies and analytics
The website may use essential cookies or similar storage to keep users signed in, remember booking progress, maintain security, and understand website performance. Browser controls may limit optional cookies, but blocking essential storage can prevent account or booking features from working.
6. Data retention and security
We keep information only as long as reasonably needed for accounts, orders, rentals, safety, disputes, warranties, legal obligations, and business records. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.
7. Your choices and requests
- Unsubscribe from marketing by using an unsubscribe option or emailing us. Transactional messages about an order or account may still be sent.
- Request access, correction, or deletion of personal information, subject to identity verification and legal or operational retention requirements.
- Contact us to update marketing consent or correct account information.
8. Children’s privacy and external services
Customer accounts and purchases are intended for adults. We do not knowingly collect account information directly from children under 13. Links or services operated by third parties have their own privacy practices, which customers should review.
9. Policy changes
We may update this policy as the website, products, vendors, or legal requirements change. The updated date will appear on this page. Material changes may also be communicated through the website or account contact information.
May tanong tungkol sa policy?
Email info.reyfun@gmail.com before placing an order kung kailangan mo ng clarification.
Contact R.E.Y. FUN